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Advice & Guidance

A trusted companion for every challenge you face.

The charity sector can be a challenging road to walk sometimes, and good governance is what keeps you on the right path. At Trust Advice we have set out to become your guide, your trusted companion as you navigate the ups and downs of supporting others who need a helping hand.

We work exclusively with charities, which means we understand the Charity Commission's expectations, the pressures boards face, and the practical realities of governing a small or medium-sized charity. Whether you need a quick answer to a specific question or a thorough review of how your charity is governed, we can provide the level of support that's right for you.

If you need support working through updates to your constitution, finding ways to recruit new trustees, reviewing your strategy and future plans, or any of the wide range of challenges you encounter, we are here to help. We can advise on trustee responsibilities, conflicts of interest, constitutional issues, Charity Commission compliance, complaints and serious incident reporting, and policy frameworks.

We're also well placed to support you when something unexpected arises, whether that's a difficult trustee situation, a regulatory question, or simply uncertainty about the right course of action. For governance support, members can call our 0800 line and often find a simple answer quickly. Beyond that we can talk, arrange a Zoom, meet in person, or whatever suits you best.

Our advice draws on nearly three decades of working exclusively with UK charities, at every income level and across every sector. There is very little we have not seen, and nothing we will not take the time to understand.

Trust Advice team

Our team brings decades of hands-on charity experience to every conversation.

Not sure whether your question is big enough to warrant a call? It probably is. Some of the most important governance decisions start with a quick question. Members are encouraged to call early and call often, that is exactly what the 0800 line is there for.

Wherever your question starts, we can help.

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Constitutions & Governance

Amendments, CIO conversions, mergers, winding up. We guide trustees through every structural decision.

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Trustee Recruitment

Finding, appointing and onboarding trustees properly, including managing conflicts of interest and skills audits.

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Strategy & Planning

Reviewing strategic plans, facilitating away-days, and helping boards think clearly about their future direction.

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Charity Commission

Regulatory returns, serious incident reporting, inquiries and general Charity Commission correspondence.

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Policies & Procedures

Access to over 200 policies, templates and briefings via our library, all ready to adapt and use immediately.

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0800 Helpline

Members can call our freephone line and speak directly with a member of our team. No call centres, no queues.

Need advice right now?

Members can call our 0800 line for immediate support. Not a member yet? Get in touch and we will do our best to help.