Members

Training calendar 

For more general information about all our training services, use the Training menu link at the top of the page.

We run our webinar and training event booking through eventbrite and below you will see details of forthcoming dates. Simply click on event image of the one you are interested in and book your place!

Connect and Insight MEMBERS GET FREE PLACES so make sure you login to the membership area for your voucher code. If you have any questions or want to discuss more tailored training get in touch.

Webinar: Navigating Feedback and Complaints

Mon, 30 Sep 2024 11:00 - 12:00 BST

This webinar is aimed at trustees to help their charities to respond well to positive and negative feedback, and to establish an effective complaints policy and procedure that is appropriate for their organisation and will give staff and volunteers confidence to know what to do.

 

Training: Charity Governance

Thurs, 03 Oct 2024, 19:00 - 21:00 BST.

This training is aimed at trustees, whether you are new in post or would like a refresher.

We've designed this training to strengthen your understanding of charity governance and help you to feel more confident in your role.

We'll cover the following areas:

 

− Key roles and responsibilities of a trustee

− Knowing your organisation

− Soft skills needed on the board

− Risk Management

− Annual returns and requirements

− The Relationship between governance and operations

− Running an effective board meeting

− Q&A

 

Webinar: Induction for New Trustees

Wed, 16 Oct 2024 14:00 - 15:00 BST

This webinar is about giving you an overview of what being a trustee is all about, including your role and responsibilities. Think of this as a 'lite' version of our Trustee Training.